Tender for Request for Proposals (RFP) for Selection of Agency for S...

The BIHAR STATE POWER HOLDING COMPANY LIMITED, a Public sector organization in India, has invited bids for Request for Proposals (RFP) for Selection of Agency for Staffing manpower required to run Common Customer Care Centre (1912) for SBPDCL & NBPDCL in Patna, Bihar, India.

As per the official tender notification (Tender ID: 21/PR/BSPHCL/2024 | Ref ID: 112242684). The estimated tender value is ₹ 586077645, with an Earnest Money Deposit (EMD) of ₹ 6860776.

The tender is published on 24 Dec 2024, and the last date for bid submission is 16 Jan 2025.

All Eligible contractors, suppliers, and service providers from Request for Proposals (RFP) for Selection of Agency for Staffing manpower required to run Common Customer Care Centre (1912) for SBPDCL & NBPDCL category are invited to participate in this opportunity, subject to meeting the prescribed eligibility criteria and tender conditions.

Notice Status: This Tender has Expired. While the deadline of 16 Jan 2025 has passed, this record remains available for historical reference, price benchmarking, and industry tracking purposes in Bihar.

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Procurement Summary

Country: India

State: Bihar

Summary: Request for Proposals (RFP) for Selection of Agency for Staffing manpower required to run Common Customer Care Centre (1912) for SBPDCL & NBPDCL

Posting Date: 24 Dec 2024

Deadline: 16 Jan 2025

Purchaser's Detail

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Other Information

Notice Type: Tender

RefID: 112242684

Notice Ref. No.: 21/PR/BSPHCL/2024

Tender Value: ₹ 586077645

Tender EMD: ₹ 6860776

Tender Document Cost: Refer Document

Competition: NCB

Financier: Self Financed

Purchaser Ownership: Public

Tender's Details

Request for Proposals (RFP) for Selection of Agency for Staffing manpower required to run Common Customer Care Centre (1912) for SBPDCL & NBPDCL
Tender Creator : Mr Nishant Singh (Data Base Administrator)
Bid Parts : 2
System Tender No. : 84142
Procurement Category : GENERAL
Tender Type : Open Tender
Minimum Number Of Bids : 2
Ranking Sequence : L1 Ranking
Tender Issuing Authority : Nishant Kumar Singh (DBA)
Category : ITEM RATE
Estimated Value Visibility Flag : Y
Tender Call No. : }
Offer Validity Days : 180
Tender Approving Authority : Murtaza Helal (CE)
NIT : Request for Proposals (RFP) for Selection of Agency for Staffing manpower required to run Common Customer Care Centre (1912) for SBPDCL & NBPDCL
Tender Fee : 11800
Tender Processing Fee : 5900

Notice Documents

 Tender Notice

1 State

Rs. 2500 + GST


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5 States

Rs. 5000 + GST


  • Unlimited Website Access

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  • Access to Archive Tenders

  • Number of Accounts-2

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  • Dedicated Key Account Manager

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  • Validity-12 Months

All India

Rs. 9000 + GST


  • Unlimited Website Access

  • Unlimited Tenders Download

  • Unlimited Keyword Search

  • Access to Archive Tenders

  • Number of Accounts-3

  •   Contract Awards
  • Dedicated Key Account Manager

  • 24*7 Customer Support

  • Validity-12 Months

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