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Tender for Request for Proposals (RFP) for appointing an agen...

Tender for Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha... from Bihar. The reference number of the tender is: 96871205 and the same is closing on 26th Feb 2024. Users can register on the site to get similar tenders.

Procurement Summary

Country : India

State : Bihar

Summary : Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha...

Deadline : 26 Feb 2024

Purchaser's Detail

Purchaser : SOUTH BIHAR POWER DISTRIBUTION COMPANY LTD. (SBPDCL)
Address: Sbpdcl, Vidyut Bhawan, Patna
City: Patna
District: Patna
State: Bihar
Pin: 800015
Tel/Fax: 1800 572 6571
Country: India
Email: eproc2support@bihar.gov.in
Website: https://eproc2.bihar.gov.in/

Other Information

Notice Type : Tender

RefID : 96871205

Notice Ref. No. : 17/PR/SBPDCL/2024

Tender Value : ₹ 121458264

Tender EMD : ₹ 2430000

Tender Document Cost : Refer Document

Competition : NCB

Financier : Self Financed

Purchaser Ownership : Public

Tender's Details

Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha...
Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha...
Detail desc:Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha agents at Electrical supply division offices in two-tier (Technical and Financial) online bid from eligible and experienced Individuals / Agencies / Firms / Companies / State or Central Govt. undertaking who have relevant experience.
Tender Creator : Mr RAJ KUMAR (CHIEF ENGINEER)
Bid Parts : 2
System Tender No. : 55283
Procurement Category : GENERAL
Tender Type : Open Tender
Minimum Number Of Bids : 2
Ranking Sequence : L1 Ranking
Tender Issuing Authority : RAJ KUMAR (CE)
Category : ITEM RATE
Estimated Value Visibility Flag : Y
Tender Call No. : }
Offer Validity Days : 180
Tender Approving Authority : RAJ KUMAR (CE)
NIT : Request for Proposals (RFP) for appointing an agency for staffing of Customer Care Executives and Supervisor/ Manager/ IT Supervisor/ Call Quality Auditor/ Trainer for Customer Care Centre and Suvidha agents at Electrical supply division offices in two-tier (Technical and Financial) online bid from eligible and experienced Individuals / Agencies / Firms / Companies / State or Central Govt. undertaking who have relevant experience.
Tender Fee : 29500
Tender Processing Fee : 5900

Notice Documents

 Tender Notice

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  • Number of States [1]

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  • Validity, Months [6]

  • Prices, Rs.1,000 (18% GST Extra)

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  • Number of States [1]

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  • Validity, Months [12]

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  • Number of States All India

  • Number of Accounts [3]

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  • Prices, Rs.7,500 (18% GST Extra)

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  • Number of States All India

  • Number of Accounts [5]

  • Validity, Months [12]

  • Prices, Rs.12,000 (18% GST Extra)

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