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Tender for Manning, Operation and Maintenance of the Customer...

Tender for Manning, Operation and Maintenance of the Customer Relation Management Cell (Crmc) Call Centre for Hmwssb for Registering Consumer Grievances, Service Requests, Redressal, Revenue Collection, Customer... from Telangana. The reference number of the tender is: 127230659 and the same is closing on 10th Oct 2025. Users can register on the site to get similar tenders.

Procurement Summary

Country : India

State : Telangana

Summary : Manning, Operation and Maintenance of the Customer Relation Management Cell (Crmc) Call Centre for Hmwssb for Registering Consumer Grievances, Service Requests, Redressal, Revenue Collection, Customer...

Deadline : 10 Oct 2025

Purchaser's Detail

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Other Information

Notice Type : Tender

RefID : 127230659

Notice Ref. No. : EP-177/CGM(E)/Rev.Circle/CRMC Call Centre/2025-26, Dt:20.08.2025 (2nd Call)

Tender Value : ₹ 13472400.00

Tender EMD : Refer Document

Tender Document Cost : Refer Document

Competition : NCB

Financier : Self Financed

Purchaser Ownership : Public

Tender's Details

Manning, Operation and Maintenance of the Customer Relation Management Cell (CRMC) Call Centre for HMWSSB for registering consumer grievances, service requests, redressal, revenue collection, customer feedback on grievances and SWC services for a period of one year. Tender Category Works
Tender Dates : Bid Submission Start Date & Time
29/09/2025 05:00 PM
Bid Submission Closing Date & Time
10/10/2025 11:30 AM
Bid Validity Period (in Days)
90
Tender Category : Works
Type of Work : Other

Notice Documents

 Tender Notice

1 State

Rs. 2500 + GST


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  • Number of Accounts-1

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  • 24*7 Customer Support

  • Validity-12 Months

5 States

Rs. 5000 + GST


  • Unlimited Website Access

  • Unlimited Tenders Download

  • Unlimited Keyword Search

  • Access to Archive Tenders

  • Number of Accounts-2

  •   Contract Awards
  • Dedicated Key Account Manager

  • 24*7 Customer Support

  • Validity-12 Months

All India

Rs. 9000 + GST


  • Unlimited Website Access

  • Unlimited Tenders Download

  • Unlimited Keyword Search

  • Access to Archive Tenders

  • Number of Accounts-3

  •   Contract Awards
  • Dedicated Key Account Manager

  • 24*7 Customer Support

  • Validity-12 Months

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