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Procurement Summary
Country: India
State: Maharashtra
Summary: Expression of Interest (EOI) for Implementation and Maintenance of Contact Centre Technology. SBI invites Expression of Interest (EOI) for exploring the market to identify experienced and capable players in managing Contact Centres for implementation
Posting Date: 03 Feb 2026
Deadline: 25 Feb 2026
Purchaser's Detail
Other Information
Notice Type: Tender
RefID: 134983071
Notice Ref. No.: SBI/GITC/IT-Contact Centre Operations/2025/2026/53
Tender Value: Refer Document
Tender EMD: Refer Document
Tender Document Cost: Refer Document
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender's Details
Expression of Interest (EOI) for Implementation and Maintenance of Contact Centre Technology. SBI invites Expression of Interest (EOI) for exploring the market to identify experienced and capable players in managing Contact Centres for implementation and maintenance of tech stack.
Notice Documents
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ContactUs1 State
Rs. 2500 + GST
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Number of Accounts-1
Dedicated Key Account Manager
24*7 Customer Support
Validity-12 Months
5 States
Rs. 5000 + GST
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Number of Accounts-2
Dedicated Key Account Manager
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Validity-12 Months
All India
Rs. 9000 + GST
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Number of Accounts-3
Dedicated Key Account Manager
24*7 Customer Support
Validity-12 Months
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