Tender for Call Centre Service - Per Seat Basis - Cloud Based Call C...

The DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES, a Public sector organization in India, has invited bids for Call Centre Service - Per Seat Basis - Cloud Based Call Center Solution; Offsite, Qty: 50 in New Delhi, Delhi (NCT), India.

As per the official tender notification (Tender ID: GEM/2026/B/7372226 | Ref ID: 139397009). The estimated tender value is Refer Document, with an Earnest Money Deposit (EMD) of ₹ 1000000.

The tender is published on 11 Apr 2026, and the last date for bid submission is 01 May 2026.

All Eligible contractors, suppliers, and service providers from Call Centre Service - Per Seat Basis - Cloud Based Call Center Solution; Offsite, Qty: 50 category are invited to participate in this opportunity, subject to meeting the prescribed eligibility criteria and tender conditions.

Notice Status: This Tender has Expired. While the deadline of 01 May 2026 has passed, this record remains available for historical reference, price benchmarking, and industry tracking purposes in Delhi (NCT).

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Procurement Summary

Country: India

State: Delhi (NCT)

Summary: Call Centre Service - Per Seat Basis - Cloud Based Call Center Solution; Offsite, Qty: 50

Posting Date: 11 Apr 2026

Deadline: 01 May 2026

Purchaser's Detail

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Other Information

Notice Type: Tender

RefID: 139397009

Notice Ref. No.: GEM/2026/B/7372226

Tender Value: Refer Document

Tender EMD: ₹ 1000000

Tender Document Cost: Refer Document

Competition: NCB

Financier: Self Financed

Purchaser Ownership: Public

Tender's Details

Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite
Quantity Required: 50
Start Date: 10-04-2026 5:12 PM
End Date: 01-05-2026 6:00 PM
EMD Amount: 1000000

1 State

Rs. 2500 + GST


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  • Number of Accounts-1

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  • Validity-12 Months

5 States

Rs. 5000 + GST


  • Unlimited Website Access

  • Unlimited Tenders Download

  • Unlimited Keyword Search

  • Access to Archive Tenders

  • Number of Accounts-2

  •   Contract Awards
  • Dedicated Key Account Manager

  • 24*7 Customer Support

  • Validity-12 Months

All India

Rs. 9000 + GST


  • Unlimited Website Access

  • Unlimited Tenders Download

  • Unlimited Keyword Search

  • Access to Archive Tenders

  • Number of Accounts-3

  •   Contract Awards
  • Dedicated Key Account Manager

  • 24*7 Customer Support

  • Validity-12 Months

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