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Tender for Appointment Of Agency For Design, Development, Dep...

Tender for Appointment Of Agency For Design, Development, Deployment And Operations Support For Integrated Omni- Channel Crm System For Customer Complaint Handling Activities Being Done By North Bihar Power Distribution Company Limited Nbpdcl And South Bihar Po from Bihar. The reference number of the tender is: 97066561 and the same is closing on 26th Feb 2024. Users can register on the site to get similar tenders.

Procurement Summary

Country : India

State : Bihar

Summary : Appointment Of Agency For Design, Development, Deployment And Operations Support For Integrated Omni- Channel Crm System For Customer Complaint Handling Activities Being Done By North Bihar Power Distribution Company Limited Nbpdcl And South Bihar Po

Deadline : 26 Feb 2024

Purchaser's Detail

Purchaser : South Bihar Power Distribution Company Limited, Patna
Patna-800021
Country: India

Other Information

Notice Type : Tender

RefID : 97066561

Notice Ref. No. : 21/PR/SBPDCL/2024

Tender Value : ₹ 305751781

Tender EMD : ₹ 4060000

Tender Document Cost : Refer Document

Competition : NCB

Financier : Self Financed

Purchaser Ownership : Public

Tender's Details

Appointment Of Agency For Design, Development, Deployment And Operations Support For Integrated Omni- Channel Crm System For Customer Complaint Handling Activities Being Done By North Bihar Power Distribution Company Limited Nbpdcl And South Bihar Power Distribution Company Limited Sbpdcl For A Period Of 2 Years Post Go Live And Extendable By Another 3 Years Based On Satisfactory Performance of The Selected Bidder For Operational Support On A Year-To-Year Basis at Patna Tender doc cost - 29500

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  • Number of States [1]

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State Premium

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  • Number of States [1]

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India Basic

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  • Number of States All India

  • Number of Accounts [3]

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  • Prices, Rs.7,500 (18% GST Extra)

India Premium

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  • Data in Excel (Tenders + Contract Awards)

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  • Number of States All India

  • Number of Accounts [5]

  • Validity, Months [12]

  • Prices, Rs.12,000 (18% GST Extra)

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